Our reviews on Google | Hardings (Hemel Hempstead Ltd) - Fletcher Way - Hemel Hempstead

Suzanne Hunter a year ago Rated 5.0 out of 5

What I loved most about this place was HONESTY.James the sales manager was great, true professional. He answered all my questions and there was no pushy hard sales talk just straight talk which is rare nowadays.I picked my car up 3 weeks ago and I absolutely love it.I would recommend speaking to James if you are thinking about buying another car he will certainly give you all the information and honest advice that you require. I would definitely use them again in the future.

Rob Pelling 3 years ago Rated 5.0 out of 5

Very professional service. Very happy with my Daughter's new car. Picked it up fully serviced with a years MOT and valeted to showroom condition. James the sales manager is a very honest guy who sticks to his word,a pleasure to deal with. Highly recommend Hardings and will definitely be using them in the future.Many thanks for your Great service

David Taylor 3 years ago Rated 5.0 out of 5

As we were travelling 180 miles to view the car we actually bought, we contacted James at Hardings and he sent us everything that put our mind at rest that the trip was going to be worthwhile.As it turned out, we were well pleased with the vehicle. The info and help from James was first class and he was very accommodating. Would recommend Hardings as a good car dealership.

Bev Thompson a year ago Rated 5.0 out of 5

Very good service and listened to what car I actually found suited me. Definitely will go back when I need to trade in again

Robert Kelly 3 years ago Rated 1.0 out of 5

I bought what I thought to be very nice laguna Coupe from Hardings, initially the service was good through the warranty, it needed the locks fixing and seat recline. However since then it have had to spend over 1000 for issues that have occurred in regards to the dpf and filters which should have been changed when it was "serviced" before sale. Its a real shame as on first glance they seemed really good

AT Bushell 7 years ago Rated 4.0 out of 5

Been a customer of Hardings for over 5 years. Although they no longer hold a Renault authorised franchise for warranties etc, they service and MOT both our cars and the service is to a good standard. I have consistently found them helpful and friendly. The Service Manager Alex goes out of his way to make sure we're happy when we collect the cars.

Claire Armstrong-Brealey 7 years ago Rated 5.0 out of 5

Don't take notice of the negative reviews, it seems they like giving bad reviews everywhere!I don't trust anyone with my car and I find it particularly hard to be taken seriously by mechanics as I'm female. However and this is a big However, Hardings in Hemel Hempstead not only fixed my car, they didn't overcharge...in fact they did a fabulous job. My car roof works now (cabriolet) and the knocking noise from the engine is gone. Friendly staff, reasonable charges and a job well done in good timeWhat more could you want ?

Corrinne Fowler 6 years ago Rated 5.0 out of 5

We recently visited Hardings looking for a 2nd car. The staff were very friendly, nothing being too much trouble. We spent time with them discussing various aspects of the different vehicles, ending with a very satisfactory purchase. Many thanks to James and his team for a very professional visit.

Mark Baker 8 years ago Rated 5.0 out of 5

Recently purchased a Renaultsport Megane...what a brilliant car and service.James was great from the start sending videos of the car prior to a test drive and detailed tour.Car prepped to a very high standard and a fair part exchange was given. Overall very pleased.

Bryan West 4 years ago Rated 5.0 out of 5

Best place in the region to go for used Renaultsport. All the best cars are kept in the showroom and are well sorted in top condition. James is a really nice man. Highly recommended.

Duncan Ashgrove 9 years ago Rated 1.0 out of 5

Would score zero if possible. Charged time and time again for faults that were never properly rectified. Escalated to Renault Customer Services who have instructed another dealership to take over. Unfortunately the brand doesn't live up to expectations, the dealership network doesn't live up to expectations. nearly 12 months on 1000's of pounds out of pocket and still not resolved.Avoid at all costs

Jeffrey Cooper 2 years ago Rated 5.0 out of 5

This is the 2nd vehicle that I have bought from James, Lovey guy, fair, honest, & a straight talker. I have been well pleased with both of my purchases.ServicesService not listed MoreServicesService not listed More

Amin Saleem 8 years ago Rated 1.0 out of 5

Complete waste of time, unprofessional & rude organisation. This place is not even a Renault sales dealership, they don't tell you that however rater obvious when you get to their 1980's location. Went to buy a Renault for my 85 year old dad, had to travel for 3 hours in total only to get there to buy a car with a ripped seat, faulty heater and dodgy loose console. It was supposed to be a low mileage car, it was clearly not inspected and not fit for sale. He knew an old man was traveling over 100 miles but he could not care the slightest!!! Its places like this that give the trade a bad name...

Bethany Webb 5 years ago Rated 1.0 out of 5

Last month I took my car (Renault Clio) to the Hardings Renault garage after the clutch went and needed to be replaced. The clutch was replaced and I picked it up, and all seemed to be fine until 30 minutes into my journey (on the M25 at this point) when the clutch pad in my footwell lost all resistance and had effectively disconnected from the actual clutch in the hood. As a result, I had to stall to a stop on the M25 as I was unable to even change the gear to neutral. The car was then towed to a different garage closer to home where they identified that the clutch cable had been incorrectly fitted when the clutch was being replaced. This garage didn't charge me for the trouble as it was such an easy fix it was laughable. What is not laughable though is the fact the clutch cable was fitted incorrectly in the first place. This is a specialist Renault garage, and to have made such a basic error is inexcusable. It created a dangerous situation for both myself and other road users tat was completely unavoidable. I must say that when I called Hardings Renault to tell them that I had broken down, they told me to bring the car back to them so that they could look at the car and fix the problem. However, I did not do this as I did not trust them to complete any further work on the vehicle, and wanted to get it to a garage I could trust.

Bob Blockley 6 years ago Rated 5.0 out of 5

Very helpful staff, great communication before and after service work completed, step by step details of procedures performed and a bonus of a discount on wiper blades as staff thought genuine parts were too expensive in the first place......would use again no probs.

Colin Turner 5 years ago Rated 5.0 out of 5

Been using this garage for over 20 years to both buy my cars and maintain them. Great staff, competitive prices and always ready to go out of their way to help.

Laura Cleevely 6 years ago Rated 5.0 out of 5

Very friendly helpful staff. Luke was really efficient, friendly and helpful. By far the best garage we visited when looking for a Seat Leon.

Ian Nutley 4 years ago Rated 5.0 out of 5

Jams, Alex and staff very helpful, they went out of their way, to sort out my non starting car. Will definitely use them again.

john deacon 7 years ago Rated 5.0 out of 5

Friendly , Helpful and professional staff. Resolved the issues with my Renault Megane no problem . would definitely recommend.

Matthew Whines 7 years ago Rated 5.0 out of 5

Hardings are a great garage they had my daughters car several days but they fixed the two issues with the car and all is okay Thanks Alex

stuart burns 3 years ago Rated 5.0 out of 5

Fantastic garage got a Renault captur form here brilliant service car was in mint condition inside and out 100% recommend this garagePositiveResponsiveness, Quality, Professionalism, Value MorePositiveResponsiveness, Quality, Professionalism, Value More

Adam Chick 7 years ago Rated 5.0 out of 5

Very knowledgeable helpful and friendly. James stayed open late for me to view a grand espace which I subsequently purchased. Thank you.

Michelle Smith 4 years ago Rated 5.0 out of 5

Bought my Renault Wind, service was top class, very helpful and friendly would definitely recommend

Barbara Murray 6 years ago Rated 2.0 out of 5

Good range of vehicles but presentation for sale could be better. Don't rely on face value or description given; check everything thoroughly for yourself.

kamran ghadjar 7 years ago Rated 5.0 out of 5

i have to thanks James and Alex and John and other people who worked behind the scenes for the fantastic job they do .

Gary Harris 7 years ago Rated 5.0 out of 5

Great professional service. I am very pleased with the job done on my car.

John Glasser 7 years ago Rated 5.0 out of 5

Friendly first class service. Hardings fixed my Scenic heater problem quickly and efficiently. Thanks

alison kesby 5 years ago Rated 5.0 out of 5

My new place to go with any car issues, friendly and professional, highly recommend

Derek Wilson 7 years ago Rated 5.0 out of 5

I took my car in for an MOT and service, and was delighted with the professional service that I received from all the staff.

E MacLeod 3 years ago Rated 5.0 out of 5

Very friendly and helpful staff. Absolutely a joy to deal with.

MIHAI Reuti 2 years ago Rated 1.0 out of 5

If you dont respect your customers and partners will always back fire

Kingsley Ohonba 6 years ago Rated 5.0 out of 5

Brilliant lovely staff and well treatment job done at the given time so pleased.

Peter O'Brien 4 years ago Rated 5.0 out of 5

James the salesman was excellent to deal with. Sold me a little peach of car.

alex stevens 7 years ago Rated 5.0 out of 5

Helpful friendly staff and great a service .Would highly recommend.

Antony Absalom 3 years ago Rated 5.0 out of 5

Great from start to finish.Great service five star all round.

dil south 3 years ago Rated 5.0 out of 5

A garage that makes sure the vehicles they sell are serviced and fully fit for purpose

Claire Bacon 4 years ago Rated 5.0 out of 5

Friendly helpful service first time used them & will be using them in future

Patsy Weedon 3 years ago Rated 5.0 out of 5

Very helpful, polite, very knowledgeable. Very nice man.

Susan Leach 4 years ago Rated 5.0 out of 5

GREAT CUSTOMER SERVICE. 100% WOULD RECOMMEND.

Brad Hobart 4 years ago Rated 5.0 out of 5

Great service and quality cars

Jon Cockerell 4 years ago Rated 5.0 out of 5

Great salesman James and great service

Dave Sadler 6 years ago Rated 5.0 out of 5

Friendly service and Extremely helpful!

aigars kalnins 4 years ago Rated 5.0 out of 5

Very good quality service

Peter Gosden 4 years ago Rated 5.0 out of 5

Great service and very helpful

Dawn Isaacs 5 years ago Rated 5.0 out of 5

I will very friendly and very helpful

Antonio Vitiello 5 years ago Rated 5.0 out of 5

Found them verry helpful.

carol wakelin 3 years ago Rated 5.0 out of 5

Great service as always

Robert Ely 10 years ago Rated 2.0 out of 5

Charged for looking up radio code on computer

Vitoria Fernandes 4 years ago Rated 3.0 out of 5

Friendly helpful staff.

Wendy Turner 6 years ago Rated 5.0 out of 5

Friendly and efficient garage.

Roscoe Wizzle 4 years ago Rated 5.0 out of 5

Great service.

Yusuf Sozi 5 years ago Rated 5.0 out of 5

Simply the best

Michel Sismanoglu 9 years ago Rated 2.0 out of 5

handy

Tim G 5 years ago Rated 5.0 out of 5

Polite and helpful

Igor Belicoski 2 years ago Rated 5.0 out of 5